Contact us

Please use this form to submit your query. We will respond within 1-2 business days.

For urgent or more complex enquiries, please call us on:

1300 13 44 33

International +61 3 8306 0946

Our member services team is available between 8.00 am and 7.00 pm AEST, Monday to Friday, except for national public holidays.

Post

Correspondence in relation to your membership as a super, pension or employer member should be sent to:

REI Super
GPO Box 4303
Melbourne VIC 3001

Complaints

If you have made a complaint to us and we cannot resolve it to your satisfaction then you may have the option to refer your complaint to an External Dispute Resolution body. More details can be found here.

Trustee contact details

Correspondence for the Chief Executive, Fund Staff or Trustees should be sent to:

REI Super
GPO Box 1882
Melbourne VIC 3001

Online enquiries

Please use this form to submit your enquiry securely online. We will respond to your enquiry within 1-2 business days.

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By submitting this request, I have read and understood the 'important information' below.

Important Information: By providing my email address and/or mobile phone number, you agree that the we may use your email address and/or mobile phone number to send you information concerning your super electronically (which may include a link to a website from where it can be downloaded) including annual reports, member and exit statements, notices of material changes or occurrence of significant events, member publications and (unless you have requested us not to do so) for marketing and research purposes. You understand that you can change your preferences for how you receive communications from us at any time by updating your preferences online or by calling us.