Additional information about your investments

Making a switch

Before making an investment switch, you should read your Product Disclosure Statement (PDS), Investment Guide and Target Market determination to make sure the switch is in line with your individual financial objectives. We recommend you speak to a financial planner who can provide professional advice about your investment choice.

Past investment performance is not a reliable indicator of future performance.

Timing of investment switches

We’ll process your request in line with CareSuper’s rules for changing investment options.

You can usually switch between Managed and Asset class options as often as daily. The date your requested change becomes effective will depend on when we receive it. Online change requests received by midnight (AET) on a business day and changes over the phone received by 8pm (AET) on a business day (Monday to Friday excluding national public holidays) are usually processed using the unit price effective at close of markets the next business day.

We’ll regard switch requests we receive on weekends or national public holidays as being received on the next business day and will receive the unit price for the next business day (for example, if we receive a switch request on Saturday the unit price effective Tuesday will usually apply). Your investment switch will generally be visible on MemberOnline 3 business days after we receive your request.

Unit prices

Unit prices reflect the value of the investments of a chosen investment option. We use unit prices to calculate your account balances and to allocate investment returns in our Managed and Asset Class options. We calculate unit prices daily at the end of each business day and publish them on our unit pricing page of our website within 2 business days. We reserve the right to calculate or publish unit prices less frequently or to temporarily suspend unit prices at any time if there’s extreme market volatility or if circumstances outside of our control occur and we can’t calculate a unit price. If we do need to suspend a unit price for any or all our options, we may stop processing transactions until a unit price is available.

Unit prices reflect the changing value of the underlying assets in the investment option(s), net of investment fees and taxes.

The table on your Investments page shows a ‘buy price,’ a ‘mid price’ and a ‘sell price.’:   

  • Buy price: the price at which you will be allocated units each time we process money going into your account (e.g. all contributions including employer and member contributions and money you roll in from another fund)
  • Mid price: the price at which we use for a transaction when we are not passing on a buy-sell spread to members
  • Sell price: the price at which your units will be redeemed each time we process money going out of your account (e.g. withdrawals).

Investment movement over time will affect the value of your selected investment option(s). If you are invested in more than one option, this can change the proportion you hold in each of your selected investment option(s).

Fees and costs

Your investment fees depend on the investment option(s) you’re invested in.

Buy-sell costs will apply when money goes into your account (any contributions) and when money comes out of your account (rollovers or pension payments), and when you switch in and out of an investment option. A new buy and sell price is calculated each business day for each investment option, reflecting the changing value of the underlying assets in the investment option(s), net of investment fees and taxes.

See Fees and costs for more information on the investment fees and costs.

The SRM

The Standard Risk Measure (SRM) helps you compare investment options by the expected number of negative annual returns over any 20-year period. But keep in mind that the SRM is only one measure of investment risk. For example, it doesn't show the potential size of a negative return or take into account fees or tax (if any).

We review the SRM for our investment options regularly and update them if there’s a material change to their underlying risk and return characteristics.

The DIO

The Direct Investment option (DIO) lets you tailor your portfolio by combining your choice of a range of shares, exchange-traded funds (ETFs), listed investment companies (LICs) and term deposits with other CareSuper investment options.

You can invest in the DIO if you:

  • Are a super member or full pension member
  • Have at least $10,000 in your CareSuper account
  • Keep at least $3,000 invested in your other CareSuper investment options
  • Keep a minimum balance of $500 in your cash account to cover transactions and related fees and taxes.

If you’re a super member, you can invest up to a maximum of 95% of your total CareSuper account. If you’re a full CareSuper pension member, you can invest up to 80% (with a maximum of 75% invested in listed securities and ETFs). You must invest the remainder of your account in CareSuper’s other investment option(s), subject to a minimum of $3,000.

CareSuper uses OneVue Wealth Services Limited (ABN 70 120 380 627 AFSL 308868) or its appointed sub-custodians (OneVue) to provide the DIO offering to its members. CareSuper does not in any way recommend or endorse that these products or services are suitable for you, so we recommend that you seek independent financial advice before deciding to access any of these products or services.

The Cash option

This option was previously known as ‘Capital Secure’. Only the name has changed – its objectives and features remain the same. Find out more about the Cash option.

Confirming an investment switch to your future contribution strategy

When you make an investment switch or change your future contribution strategy in MemberOnline it’ll be confirmed via a pop up modal. Take note of your receipt number for future reference.

For investment switches, we’ll also send you written confirmation via email or letter. You can change how you receive these communications via the ‘Communications preferences’ page.

Where here to help

For more information, read your PDS (super members) or Pension Guide (pension members), the Investment Guide and Target Market determination.

You can also call us on 1300 360 149 or get in touch online.

How we protect your privacy

By making an investment switch, you consent to us collecting and disclosing your personal information in the way it’s set out in our Privacy Policy.

The information on this page is general in nature and has been prepared without consideration of your personal circumstances.

While all reasonable efforts have been made to ensure the information is accurate, CareSuper reserves the right to correct any error or omission.