SORRY, THERE’S BEEN A GLITCH
Please try again later
The page may be down for scheduled maintenance or the servers are having trouble communicating.
It’s a temporary problem and we’re working to fix it. We apologise for any inconvenience.
If you need the information urgently, call us on {PhoneNumber}.
Important Information
Personal Details
Providing up to date information about your personal details is really important. Your Personal Details screen shows the most up to date information we have for you, including information about:
- Contact details (your name, email, phone number and address)
- Updating your password
- TFN status.
If any of the information we have about you is not up to date, you can change it by clicking 'Edit'. If you can't change the information on this page, please contact us.
Please be aware that it can take up to 24 hours for your request or changes to be shown in your personal details page. Alternatively, please contact us to request for these changes to be made.
1. Contact Details
It is important we have the most up to date information about your contact details. You can update your email address contact phone number or address details at any time.
By providing your email address and/or mobile phone number you:
- Acknowledge that it may be used to send you information concerning your super electronically (which may include a link to a website from where the information can be downloaded). This may include member statements, notices of material changes or occurrence of significant events, annual reports, member publications and (unless you have requested not to do so) for marketing and research purposes.
- Acknowledge that we may still need to send you information by post from time to time.
- Understand you can change your preference for receiving communications from us at any time by updating the My Communication Preferences section on this website or by calling us.
- Acknowledge that if an email to you bounces, you may receive communications from us by post and that the email address recorded for your account will be removed. If this occurs, you will be prompted to provide an updated email address next time you log into your account.
2. Update your Password
You can update your password via the ‘Change Password' section. You need to select a password that contains at least 1 number, 8 characters and 1 special character (e.g. # or *). Your password change will be effective immediately. Remember to keep your password secure so that only you can access your confidential information on this website.
3. Tax File Number (TFN) Collection Statement
I agree and understand that my TFN may be used as outlined in the TFN Collection Statement.